Over the course of 32 plus years of supporting corporate and governments contact center outsourcing needs, the team at E3 Results®heard an ever increasing number of request for their expertise to help increase efficiency and quality of their clients’ internal call center operations. The multitude of client requests, in combination with our expertise developed through three decades of hands on operations expertise, led to the creation of E3 Results. Our focus is dedicated to helping internal call center teams improve their operations through a three-step process: Evaluate- We will deploy to your site a senior tenured expert in contact center operations to perform an Operations Evaluation. Enhance- E3 will deliver to you a detailed analysis of our findings, along with a high-level look at opportunities for enhancements and recommendations for the next steps. Empower- We will work with your team to build a plan and road map to empower your team to run successful contact center operations.