Pune, India -- (SBWIRE) -- 08/26/2019 -- Global Customer Relationship Management Software Market Synopsis:
The "Customer Relationship Management Software Market – Forecast and Analysis (2019-2023)" Report Captures the Market Insights In Terms of the Market Size and Forecast for the Period of 2019-2023.
Major Companies like IBM, Oracle, Wipro Limited, Tata Consultancy Services Limited are the market leaders in the Customer Relationship Management Software Market and are investing into Customer Relationship Management Software Market due to increasing demand from various industry verticals like BFSI, Government, Retail, Healthcare, Manufacturing among others.
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This report studies the Global Customer Relationship Management Software Market over the forecast period of 2019 to 2023. The Global Customer Relationship Management Software Market is expected to grow at an impressive Compound Annual Growth Rate (CAGR) from 2019 to 2023.
The Global "Customer Relationship Management Software Market" research 2019 highlights the major details and provides in-depth analysis of the market along with the future growth, prospects and Industry demands analysis explores with the help of complete report with 90 Pages, figures, graphs and table of contents to analyze the situations of global Customer Relationship Management Software Market and Assessment to 2023.
Customer Relationship Management Software Market report begins from overview of Industry Chain structure, and describes industry environment, then analyses market size and forecast of Customer Relationship Management Software Market by product, region and application, in addition, this report introduces market competition situation among the vendors and company profile, besides, market price analysis and value chain features are covered in this report. The scope of the report includes a detailed study of Customer Relationship Management Software Market with the reasons given for variations in the growth of the industry in certain regions.
Customer relationship management (CRM) software plays a vital role in maintaining the relationships between customers and companies. With the evolution of big data and artificial intelligence in collecting data, CRM software has become an indispensable tool of organizations.
The boom ing of various businesses owing to the access to the Internet and benefits of CRM software are factors expected to drive market growth over the forecast period. Integration of software in company websites to solve tough customer queries is likely to bode well for the CRM software market.
Customer Relationship Management Software Market Covers the Table of Contents With Segments, Key Players And Region. Based on Product Type, Customer Relationship Management Software Market is sub segmented into Cloud and On-Premises. On the Basis of Application, Market is sub segmented into BFSI, Government, Retail, Healthcare, Manufacturing.
Major Players profiled in the Customer Relationship Management Software Marketreport incorporate: IBM Corp, Oracle Corp, Wipro Limited, Tata Consultancy Services Limited, Microsoft, Salesforce.com, NetSuite, Nimble, SugarCRM, SAP SE, Amdocs Ltd.
Industry News:
IBM Corporation
NexJ Systems, a Toronto-based software company offers intelligent customer management solutions to some of the biggest banks in the world, has partnered with IBM.
The NexJ Intelligent Customer Management solution advances traditional customer relationship management (CRM), adding data management, process management and artificial intelligence to increase user productivity and adoption, improve customer engagement and relationships, and ultimately increase profits. The solution is installed on premises, behind the firewall at the bank and on secure, private instances of IBM Cloud. NexJ moved to the cloud when the financial services industry overall became more accepting of cloud infrastructure.
Company leaders chose to partner with IBM because they viewed IBM as having a very strong hybrid cloud offering focused around data integration. Because the NexJ solution is tightly integrated with a bank's customer data, using the IBM Cloud secure private offering, as opposed to a multitenant cloud offering, gives NexJ customers peace of mind.
The infrastructure is consistent in data centers worldwide, enabling NexJ to comply with its customers' data residency requirements. IBM Cloud enables faster implementation times and makes it easier for NexJ to offer CRM as a managed service. NexJ measures its success in terms of being able to provide vertical-specific CRM faster at a lower cost.
Working with IBM, NexJ has been able to provide a better solution and remain competitive in a high-pressure marketplace.
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Region segment: This report is segmented into several key regions, with sales, revenue, market share (%) and growth Rate (%) of Customer Relationship Management Software in these regions, from 2014 to 2023 (forecast), covering: North America Country, South America, Asia Country, Europe Country, Other Country
The report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants across the value chain. The report provides in-depth analysis of parent market trends, macro-economic indicators and governing factors along with market attractiveness as per segments. The report also maps the qualitative impact of various market factors on market segments and geographies.
Significant points in table of contents: Market Definition, Market Overview, Business Introduction, Segmentation (Region Level), Segmentation (Type Level), Segmentation (Industry Level), Segmentation (Channel Level), Market Forecast Year, Segmentation Type, Segmentation Industry, Market Cost Analysis, and Conclusion.
Customer Relationship Management Software Market Questions Answered in this Report:
1 What are the major market drivers, challenges, and opportunities in the global Customer Relationship Management Software Market?
2 What was the market value of the leading segments and sub-segments of the global Customer Relationship Management Software Market in 2018?
3 How will each segment of the global Customer Relationship Management Software Market grow during the forecast period and what will be the revenue generated by each of the segments by the end of 2023?
4 What are the influencing factors that may affect the market share of the key players?
5 How will the industry evolve during the forecast period 2019-2023?
6 Who are the key players in the Customer Relationship Management Software Market and end user market and what are their contributions?
Major Points in Table of Contents:
Section 1 Customer Relationship Management (CRM) Software Product Definition
Section 2 Global Customer Relationship Management (CRM) Software Market Manufacturer Share and Market Overview
2.1 Global Manufacturer Customer Relationship Management (CRM) Software Shipments
2.2 Global Manufacturer Customer Relationship Management (CRM) Software Business Revenue
2.3 Global Customer Relationship Management (CRM) Software Market Overview
Section 3 Manufacturer Customer Relationship Management (CRM) Software Business Introduction
3.1 IBM Corp. Customer Relationship Management (CRM) Software Business Introduction
3.1.1 IBM Corp. Customer Relationship Management (CRM) Software Shipments, Price, Revenue and Gross profit 2014-2018
3.1.2 IBM Corp. Customer Relationship Management (CRM) Software Business Distribution by Region
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