PickStar by Pcdata Lowers High Cost of Claims and Nine Month ROI
Radek Poskocil, Head of Production Quality & Engineering at ASSA ABLOY noted that delivery accuracy left a lot to be desired in the past. Resolving each claim also leads to significant cost. The additional cost of handling, returns, administration, and additional visits by field engineers soon became extremely costly. Poskocil illustrated this with a file from his records, “This is a sample of claims received in 2011. Our analysis shows that 80% of the total numbers were directly related to...
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