Harrisburg, PA -- (SBWIRE) -- 04/23/2012 -- Wright-Patt Credit Union has selected TRC Interactive, Inc., the nation’s leader in interactive financial institution training, to deliver First Line of Defense ~ Fraud Detection and Loss Prevention Challenge™, an online interactive experiential exercise for banks and credit unions that helps keep their staff sharp, focused and alert to the latest scams.

Each individual challenge in First Line of Defense™ is a simulation that replicates the transaction experience. It’s up to the user to decide if the transaction being presented to them is legitimate or fraudulent. Participants become more vigilant to potential fraudulent items through the practice they receive. While all participants ultimately are presented with the same Challenges, the Challenges are randomized so that no one person experiences them in the same order.

First Line of Defense™ is updated quarterly with new interactions. Challenges can be taken quickly, right at the user’s computer, which minimizes the time they will be away from their primary responsibility of serving the members. First Line of Defense™ delivers a consistent training experience for all employees and promotes higher retention by using proven adult learning principles and highly interactive learning experiences.

For more information about First Line of Defense ~ Fraud Detection and Loss Prevention Challenge™, or to find out how TRC Interactive can customize any training program for you, log onto http://www.trcinteractive.com or call 800.222.9909.

About Wright-Patt Credit Union
Established in 1932, Wright-Patt Credit Union is a member-owned, not-for-profit financial cooperative proudly serving the Miami Valley with over 220,000 members and $2 billion in assets. They are one of the oldest and most trusted financial institutions in the area and are committed to offering their members the very best service and financial security. Wright-Patt Credit Union provides a wide variety of services and financial options for their members. They value the personal attention they are able to deliver to their members, and continually strive to improve their services to better meet their member’s growing financial needs. Wright-Patt Credit Union is headquartered in Fairborn, Ohio, and has 24 Member Centers throughout Southwest Ohio. Wright-Patt Credit Union’s mission is to help people through life by allowing members to achieve a greater degree of economic independence. Visit Wright-Patt Credit Union’s website at http://www.wpcu.coop for more information.

About TRC Interactive
From online training to multimedia, from internet to intranet, from blended facilitation to self-instruction, from measurement to metrics, TRC Interactive has the strongest credentials in financial institution training today. As one of the most respected training organizations, TRC Interactive is state-of-the-art in not only training, but bank systems, equipment, management problems, needs, and personnel.

For over 39 years, TRC Interactive has been helping banks and credit unions successfully train their employees by offering a variety of off-the-shelf and customizable online, classroom, blended, or virtual solutions to meet all bank and credit union training needs, including Teller, Compliance, New Accounts, Lending, Management, and Customer Service. TRC (http://www.trcinteractive.com) is located in Harrisburg, Pennsylvania with additional staff, project management, and media facilities in Buffalo, New York, and Philadelphia and Pittsburgh, Pennsylvania.

If you would like more information on this topic, or to schedule an interview with Jay H Bowden, please call 800.222.9909.