ReleaseWire

Gary Barbera Shares Ram, Dodge, Jeep J.D. Power Rankings as Reported by Stellantis

Posted: Tuesday, January 04, 2022 at 1:10 PM CST

Philadelphia, PA -- (ReleaseWire) -- 01/04/2022 --Ram places first among 32 competitors; only truck-exclusive brand ever to claim top spot in J.D. Power new-vehicle quality study Dodge ranks second, retaining elite status from historic 2020 finish Jeep® jumps three spots to eighth-place tie – its best-ever result

Three Stellantis brands in IQS top quartile Ram 2500/3500 pickups, Jeep Gladiator rank first in their segments Ram 1500, Dodge Charger, Chrysler 300 and Jeep Grand Cherokee reach podium

Half of eligible Stellantis vehicles rank among top three vehicles in their segments

Ram is the first truck-only brand to capture the top spot in the J.D. Power 2021 Initial Quality Study (IQS), culminating a meteoric rise in performance over the last two years.

The brand's first-place finish was fueled by positive feedback from owners of new 2500/3500 trucks – named top large heavy-duty pickup in this year's IQS – and owners of new Ram 1500 trucks, which ranked second among large light-duty pickups. Ram tied for third place in the 2020 IQS, and was 21st the prior year.

The groundbreaking result compliments Dodge brand's second-place finish. Dodge rewrote the record books last year by becoming the first domestic brand to claim top honors in IQS.

Against this backdrop, Jeep® jumped to a best-ever eighth place finish, three spots up from the prior year, putting a trio of Stellantis brands in the top quartile of this year's results.

"This is not a data point; this is a trend," said Mark Champine, Head of North America Customer Experience at Stellantis. "Anyone who knows the robustness of our product-improvement processes, as well as the engagement level of our workforce, is not surprised by these latest results."

"We have seen the hard work put in by the Stellantis team up close," said Dave Sargent, vice president of automotive quality at J.D. Power. "These latest results are testament to the efforts put in across the organization. To have the top two brands in the study is a very impressive achievement. Congratulations to the entire team."

Product design was a key contributor to this year's outcomes, Champine noted.

"If you start with strong design and follow that up with discipline on the plant floor, you get the kind of results we're seeing today," he said. "This feedback reflects our primary focus – to build vehicles our customers will be proud to recommend to friends and family."

J.D. Power surveyed new-vehicle buyers about their first three months of ownership and tracked problems per 100 vehicles (PP100) to measure the performance of 32 brands. Compared with 2020's results, Ram's industry-leading total improved by 13 PP100 to 128.

Dodge was next with 139, five PP100 fewer than its nearest competitors.

"We're proud to say it took another Stellantis brand to beat Dodge," Champine said.

Jeep brand's 149 total is 13 PP100 better than the industry average of 162. The intrepid brand's performance was led by the Jeep Gladiator, winner of the midsize pickup category, and the previous-generation Jeep Grand Cherokee, which scored a podium finish in the midsize SUV category.

Both the Dodge Charger and Chrysler 300 reached the podium in the large car segment. Half of the 12 Stellantis vehicles eligible for prizes either won or were runners-up in their categories.

About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company's business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.

About Stellantis
Stellantis is one of the world's leading automakers and a mobility provider, guided by a clear vision to offer freedom of movement with distinctive, affordable and reliable mobility solutions. In addition to the Group's rich heritage and broad geographic presence, its greatest strengths lie in its sustainable performance, depth of experience and the wide-ranging talents of employees working around the globe. Stellantis will leverage its broad and iconic brand portfolio, which was founded by visionaries who infused the brands with passion and a competitive spirit that speaks to employees and customers alike. Stellantis aspires to become the greatest, not the biggest, while creating added value for all stakeholders, as well as the communities in which it operates.

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About Gary Barbera, Philly's Famous Bear™ and their Barbera Cares Programs©
Gary Barbera's on the Boulevard is enhanced by our over 3 Decades of Barbera Cares© Programs of community service and philanthropy and Philly's famous Barbera Bear™. We are passionate about our Hometown Heroes who we feature on our Environmentally Friendly Green UP & Clean UP Solar Powered Recycling Kiosks- SRK's. Our PSA's focus on Distracted Driving Don't Text and Drive Displays and Keeping the Boulevard Safe Collaborations, Philabundance, AACR- American Association for Cancer Research, Roxborough and NE Family YMCA's. 1000's of Book Bags, Turkeys, Food Boxes, Laptops and Winter Coats have been hand-delivered to underserved neighborhoods like Strawberry Mansion. Proud Inaugural partner of Governor Edward G. Rendell's Adopt-A-Highway state-wide clean-up initiative from the ground up and we champion Philly's finest and our Veteran for their service and sacrifice. The Barbera Bear is EVERYWHERE! Representing our Barbera Brands leading parades, bringing smiles for miles on the faces of children, and entertaining while contributing to our communities.