Vikram Sekhar

Leal Informatics Mauritius www.lci.mu has signed up for SMART Warranty and Repair Service Management System. LCI is a Leader in the ICT sector in Mauritius, offering a wide range of innovative and tailor-made solutions & services. LCI Mauritius represents prestigious brands namely Apple, HP, MSi, Dell, View Sonic, N-computing, Cisco, Microsoft and Micronet. LCI is member of the LEAL Group, which over last 9 decades has expanded into a wide range of industries including medical, consumer goods, automotive, information technology, engineering and tourism. IIT will assist Leal Informatics in Integrating SMART Service Solution with Navision ERP for Inventory and Customer Database. Leal Informatics Mauritius has along signed up with IIT to resell ITIL based SMART Service Desk, SMART CRM products in Mauritius. Who we are: SMART Service Desk is trading name of Internet Information & Technologies (IIT) IIT is the leader in Help Desk, IT Service Management, and Quality Management & Customer Relationship Management Integrated Solutions, which are applicable to a wide range of different service organizations. SMART Service Desk of software solutions can be adapted very quickly, easily and economically to suit the customer's systems and business processes. Many our customers have got head start in process definition, to Fast-track your ITIL V3, ISO 9001, ISO 20000 & Other ISO Standardization, initiatives to enhance quality of services and customer satisfaction. SMART Service Desk will help you to improve service quality and resource utilization across your entire IT infrastructure. With SMART Mobile Custom Applications can access applications from SMART Phones for faster and better-informed business decisions. Our SAAS solutions on Cloud let you seamlessly manage services, customers and quality improvement programs. Available through any Web browser, our solutions are designed to help you shorten deployment times, reduce risks and lower costs, including support and maintenance expenses. Where we serve: Headquartered in Phoenix, Arizona, SMART Service Desk Software, is a vendor for ITIL Best Practice & ISO 20000 Standards Service management (ITSM) Solutions, Service Desk, CRM, EAM and support software for medium to large enterprises. SMART Service Desk has key customers, such as Toyota, Mitsubishi Motors, Saudi Credit bureau, Tamer Pharma and Oman Arab Bank. Founded in 1996, SMART Service Desk Software is a privately held firm with offices in the United States, India and Partner offices in UK, Saudi Arabia, Oman, UAE and Qatar. Business Contact: Corporate Office: Internet Information & Technologies Inc. 7864 South La Rosa Drive Tempe Arizona 85284 USA Phone: (480) - 234 - 9856 Global Software Development Centre: Internet Information & Technologies (P) Ltd. 6-3-571/A/1 - Suhana Rockdale - Somajiguda Hyderabad - 500082 INDIA. Phone: +91 - 40 - 23390876 Mobile: +91 - 970 377 9949 E-Mails: General Enquiries: info@smartservicedesk.com Sales Enquiries: sales@smartservicedesk.com