ImageFIRST Cedar Rapids

ImageFIRST Adds Improvements to Online Customer Portal

 

Cedar Rapids, IA -- (SBWIRE) -- 08/17/2017 -- ImageFIRST, providers of medical scrubs and uniforms in the Cedar Rapids, IA, area and beyond, offers the complimentary use of their Online Customer Portal for existing and new customers alike. The Portal is updated in response to customer feedback. With these updates, it is ImageFIRST's goal to make the Portal increasingly user-friendly with simple navigation.

In mid-2016, the Online Customer Portal was re-launched with updates based on feedback from ImageFIRST customers using the Portal. The focus group assisted in making the application easier to use for all ImageFIRST customers across the country. With the understanding that many professionals who work in medical facility work beyond a standard 9 to 5 schedule, the Portal was designed to make information such as invoices accessible 24 hours a day, seven days a week.

Through the Portal, customers can access their account information, including details regarding their current linen inventory, copies of invoices, and certification and compliance information, which can be downloaded instantly. Customers may also use the Portal to request any inventory changes. These requests will then be forwarded to the Service team.

Additionally, medical facilities who use the Online Customer Portal can create personalized logins for each of their staff members who require access. ImageFIRST added a new feature this year, as well: Customers can now choose to sign up for paperless invoices and statements in the Portal.

Those who would like to learn more, or who would like to register for this service, can reach out to the ImageFIRST customer care team by visiting their website at http://www.imagefirst.com/contact-us, calling 800-368-3676, or emailing customerservice@imagefirst.com.

ImageFIRST does more than just provide scrubs, gowns, and nurse uniforms in the Cedar Rapids, IA, area. They also offer medical laundry services, linen delivery, and inventory management, to fulfill their customer promise of being the cost-effective solution to greater patient satisfaction. Visit http://cedar-rapids.imagefirst.com to learn more.

About ImageFIRST
Founded in 1967, ImageFIRSTĀ® is the largest and fastest growing national linen rental and laundry service specializing in the healthcare market. ImageFIRST's 36 locations nationwide serve over 11,000 medical facilities every week providing linen, patient gowns, scrubs and more while managing their clients' linen inventory for cost management. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality products and remarkable service: their Comfort CareĀ® line of gowns are proven to increase patients' favorable perception of a facility by more than 50%. For more information about ImageFIRST, your cost-effective solution for greater patient satisfaction, please visit http://www.imagefirst.com.