Cedar Rapids, IA -- (SBWIRE) -- 04/29/2016 -- One of the most noticeable trends in the healthcare industry from the past few years is a shift in patient behavior to acting more like consumers. Industry professionals have busily been addressing this shift, as evinced in changes like the increasingly important role of patient experience officers in healthcare facilities and the rising amount of focus on patients beyond the care.
One of the most significant shifts in patient behavior is their use of rating services (like Yelp) to leave reviews of their experiences with healthcare providers, which take into account non-medical factors like wait time, front desk staff, setting and billing. ImageFIRST Cedar Rapids, a provider of medical laundry services and products like uniforms and scrubs in Davenport, IA, provides remarkable services and products to help enhance patient experiences. Recently, the laundry specialists shared a Becker's Hospital Review article that reinforces the idea that focusing on patients' experiences as consumers is critical to any healthcare provider's system.
The article, "Hospital and health system strategy 2016—8 core thoughts" by Scott Becker and Tamara Rosin, states "There are many different thoughts as to what is the right strategy for hospitals and health systems. Increasingly, a number of these thoughts are untested and put forth by professors and consultants. These strategies often resonate less and less well with what is successful practice." Not surprisingly, consumer-driven healthcare is one of the strategies mentioned, that focusing on the total consumer experience is critical.
ImageFIRST Cedar Rapids is a valuable vendor partner for healthcare facilities seeking to free their staff so they can better focus on excellent patient care. ImageFIRST seeks to be the cost-effective solution to increase patient satisfaction, with products like medical linen, patient gowns, scrubs and uniforms in Iowa City, IA, that assure patients that their comfort is being provided for. This principle is especially visible in ImageFIRST's Comfort Care line of patient gowns, which are made from a remarkably soft, cozy material. Services offered by ImageFIRST, such as inventory control, supportive Customer Advocates and same-day linen delivery, are also designed to free up busy healthcare staff so that they can focus on patient care.
Learn more about how ImageFIRST Cedar Rapid's medical linen and laundry products and services can help healthcare providers focus on the consumer experiences of patients by visiting http://cedar-rapids.imagefirst.com.
About ImageFIRST
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
For more information about ImageFIRST Cedar Rapids, the cost-effective solution for greater patient satisfaction, please visit http://cedar-rapids.imagefirst.com.