San Juan, Puerto Rico -- (SBWIRE) -- 06/09/2016 -- By doing business in a manner consistent with their purpose, values and goals, ImageFIRST Puerto Rico has become the fastest-growing national linen rental and laundry service provider specializing in healthcare. From uniform scrubs and patient gowns, to lab coats and medical uniforms in Puerto Rico—their associates have it covered. ImageFIRST's mascot is a purple cow named Violet, who represents the remarkable customer service that the linen rental and laundry service provider is committed to providing each and every one of their customers.
Last year, ImageFIRST Puerto Rico assessed the Customer Information Center that they provided to their customers and used customer feedback to completely redesign it. The linen rental and laundry service provider announces that the improved Customer Portal, an online portal to simpler linen management, from ImageFIRST Puerto Rico is now live online for 24/7 access. The new online portal feature is designed to increase user-friendliness with simple, clean navigation and usability. Each staff member is provided with personalized access to information that was commonly requested in client feedback, such as copies of invoices, details about inventory, and downloadable certification information for compliance documentation.
Customers can access the Customer Portal by visiting http://www.imagefirst.com and clicking on "Customer Login" at the top right corner. Access can also be obtained by contacting the ImageFIRST Puerto Rico's customer care team by filling out this form [www.imagefirst.com/contact-us-current-customers]. Clients can speak with their Customer Advocate or Service Manager, as well, for additional information. ImageFIRST Puerto Rico's Instant Service App also allows clients to quickly connect with an associate 24/7 to promptly resolve any challenges associated with medical linens and garments. Customer Advocates are always ready to provide solutions for any pressing issues.
At ImageFIRST Puerto Rico, the customer experience is their top priority and the heart of their purpose, which is why they relentlessly strive to continuously improve their services and processes. The linen rental and laundry service provider is confident that the improved Customer Portal will continue to facilitate a more convenient customer experience. Whether a healthcare system is looking for surgical gowns and towels, for example, or uniform scrubs in Puerto Rico, ImageFIRST is prepared to provide accommodating services. The Customer Portal from ImageFIRST Puerto Rico is just one of the many things that they do to be a true partner to each one of their clients. Find out more information about ImageFIRST Puerto Rico's services by visiting their website or calling 800-932-7472 today.
About ImageFIRST Puerto Rico
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
For more information about ImageFIRST Puerto Rico, the cost-effective solution for greater patient satisfaction, please visit http://puerto-rico.imagefirst.com/.