San Antonio, TX -- (SBWIRE) -- 04/02/2019 -- Monroy IT Service s, greater San Antonio's most responsive and dedicated IT consulting and technology support provider, is excited to announce the release of a new client success case study that demonstrates the company's value as an IT partner that businesses can rely on to keep them up and running, 24/7/365.

San Antonio Masonry and Tool Supply (SA Masonry) came to Monroy IT Services with a host of thorny technology infrastructure problems that were plaguing their business's two locations, as well as their team's remote network needs. Their existing third-party IT service was on that list of problems and seemed to just be cashing SA Masonry's checks while ignoring most of their tech concerns.

After repeated problems with ransomware that SA Masonry had to alert its former IT company about (instead of the other way around, as it should be), a serendipitous Google search led these building supply industry pros to Monroy's truly understanding and customer service-obsessed team. Within a very short period of time, Monroy IT Services had instituted effective solutions that continue to benefit SA Masonry, including secure cloud-based servers and continuous network monitoring.

Among other glowing comments, SA Masonry company representatives have this to say about Monroy, "One thing they have that is better than other IT firms is their great customer service. [They also have] evaluated our network hardware and software and made helpful recommendations on upgrades. George Monroy, the president and CEO, is great to work with. He understands our IT needs and takes the time to explain things in a way that we understand. He truly cares about customer service."

For more information on Monroy IT Services' capabilities to benefit your San Antonio-area business, fill out a contact form online or call (210) 706-0501.

About Monroy IT Services
Since 2007, Monroy IT Services has been a leading provider of IT support and consulting, focusing on small and medium-sized businesses in the greater San Antonio and Hill Country areas. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. To learn more, visit monroyits.com.