Greensboro, NC -- (SBWIRE) -- 08/25/2011 -- Bruce Clarke, president and CEO of CAI (http://www.capital.org), a human resource management firm that helps organizations maximize employee engagement while minimizing employer liability, has announced the company’s September 2011 schedule of training and development seminars. All sessions will be held at CAI’s Greensboro location at 7817 National Service Road, Suite 509, unless otherwise noted.

-“Critical Considerations When Performing Background Checks” is a half-day course that will focus on questions about federal and state compliance laws as applied to background checks and how background information should be utilized during the hiring process. The course will provide details on background check laws, including the Federal Fair Credit Reporting Act (FCRA), the Federal Fair and Accurate Transaction Act (FACTA) and the N.C. Identity Theft Protection Act. The course will take place Thursday, Sept. 8 from 9 a.m. until noon. For more information, visit http://bit.ly/9vmiQR.

-“EEO: Harassment, Discrimination, and Retaliation” is a half-day course outlining the Equal Employment Opportunity Commission (EEOC), the EEO laws the agency enforces, the charge process and the responsibilities of managers as agents of an organization. With analysis of litigation trends and recent developments, participants can develop strategies that can assist in protecting their organization. The course will take place Thursday, Sept. 8 from 1 p.m. until 4 p.m. For more information, visit http://bit.ly/ctv8a6.

-“HR Assistant Certification Program” is a two-day certification program that will highlight federal and state employment laws impacting the workplace and ways to improve communication skills through acknowledgement of the existing workplace communication styles. Course objectives include determining legal aspects of record keeping, conducting applicant screenings and exit interviews, and understanding the various communication styles and how to communicate with each. The course will take place Tuesday, Sept. 13 from 9 a.m. until 4 p.m. and Wednesday, Sept. 14 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/cWw6Hh.

-“Newly Appointed Supervisor Certification Program” is a two-day certification program that will aid first time supervisors and managers in instituting a strong foundation for success, and will include a self assessment to identify strengths and opportunities for growth to ensure an effective transition. Objectives of the course include identifying supervisory strengths, anticipating the changes and challenges of new supervisor roles, and understanding the impact and differences between management tasks and the management of people. The course will take place Thursday, Sept. 15 from 9 a.m. until 4 p.m. and Friday, Sept. 16 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/9TWV1s.

-“OSHA Outreach Training: 10 Hour Voluntary Compliance for General Industry” is a two-day course providing materials and a well-ordered program approved by OSHA to train employers on the purpose of OSHA and the OSHA standards. The course will showcase standard interpretations and how they specifically impact each participant’s industry and place of work. The course will take place Tuesday, Sept. 20 from 9 a.m. until 4 p.m. and Wednesday, Sept. 21 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/bbAvQ3.

-“Communication and Conflict Resolution: Mastering the Key Skills for Working Effectively with Others” is a full-day course that will explore ways to build productive work relationships by utilizing effective communication skills and working toward organizational collaboration. The course will help participants identify personalized conflict triggers, outline strategies to help avoid or manage potential conflict and develop alternatives to better manage conflict responses. The course will take place Thursday, Sept. 22 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/d7hjER.

-“Essentials of HR Certification Program” is a three-day course teaching the fundamental elements that lay the groundwork for the human resources industry. The program will include discussions on required regulatory and compliance knowledge, new employee orientation, record keeping, discrimination and harassment safety, compensation, benefits and disciplinary issues. The course starts Thursday, Sept. 22 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/bgCbnY.

-“Behavioral Based Interviewing” is a highly interactive full-day course incorporating individual exercises, group conversations and mock interviews to help participants discover a four-step process for successful and efficient hiring. Course objectives include identifying the steps in a successful selection process, defining success criteria for specific company roles, creating an interview guideline and evaluating potential candidate responses. The course will take place Friday, Sept. 23 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/jZ2Cgb.

-“PHR/SPHR Certification Study Course” is a weekly, half-day per week study course led by David Siler, SPHR, GPHR, managing partner of Distinctive HR, Inc. Siler’s students hold a pass rate of more than 90 percent. In addition to classroom instruction, students receive exam preparation tools, including a study manual, online access to videos, practice exams and testing games, flash cards, tips for standardized testing and a comprehensive final practice exam. The course will start Monday, Sept. 26 from 1 p.m. until 4 p.m. For more information, visit http://bit.ly/a8r0NJ.

-“How to Develop and Deliver Dynamic Presentations” is a two-day program that will teach participants how to prepare, design and deliver a clear, concise and powerful message to an audience. The program objectives include planning for logistical issues, writing targeted presentation objectives, anticipating audience responses and constructing an effective post evaluation tool. The course will take place Thursday, Sept. 29 from 8:30 a.m. until 5 p.m. and Friday, Sept. 30 from 8:30 a.m. until 5 p.m. For more information, visit http://bit.ly/dw8nkI.

QUOTES:
“CAI is pleased to announce the upcoming training schedule for September,” said Clarke. “Each interactive course will provide participants with the opportunity to enhance their on-the-job performance with an in-depth examination of specific organizational topics, trends, regulations and rules.”

DETAILS:
- All events are open to both CAI members and nonmembers, unless otherwise noted.

About CAI
CAI is a human resource management firm with locations in Raleigh and Greensboro, North Carolina, that helps organizations maximize employee engagement while minimizing employer liability. A membership organization that focuses on long-term relationships with North Carolina employers, CAI offers clients expertise in a wide range of management and human resource skills. The company has experience dealing with HR and management advice, training, news, survey data and distribution, public policy advocacy and a range of consulting services. CAI continually develops new benefits programs for members, as well as learning and consulting services with an emphasis on human resource consultation. For more information, please call (919) 878-9222 or visit http://www.capital.org.

Anjelica Cummings
MMI Public Relations
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anjelica@mmipublicrelations.com
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