Greensboro, NC -- (SBWIRE) -- 01/19/2012 -- Bruce Clarke, president and CEO of CAI (http://www.capital.org), a human resource management firm that helps organizations maximize employee engagement while minimizing employer liability, has announced the company’s February 2012 schedule of training and development seminars. All courses will be held at CAI’s Greensboro location at 7817 National Service Road, Suite 509, unless otherwise noted.

-“Communication and Conflict Resolution: Mastering the Key Skills for Working Effectively with Others” is a full-day course in which participants will learn how to build productive work relationships by utilizing effective communication skills and working toward collaboration. They will identify their conflict triggers and strategies to help themselves avoid or manage a potential conflict.

Participants will also discover strategies for working with difficult people and how to better manage their responses. The course will take place on Thursday, Feb. 2 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/d7hjER.

-“Building Successful Teams” is a half-day course in which participants will discover how to increase team unity, and how to use individual strengths to achieve maximum team results. Participants will also identify opportunities to increase the performance of their current work team. The course takes place on Thursday, Feb. 9 from 1 p.m. until 4 p.m. For more information, visit http://bit.ly/dilofZ.

-“What Every Manager Needs to Know About Progressive Discipline and Termination” is a half-day course that will prepare managers to effectively use progressive discipline and, when necessary, conduct the termination process. Participants will discover the essential elements of a progressive discipline process, identify when progressive discipline is appropriate and apply discipline fairly and consistently. In addition, the importance of proper documentation in the discipline and termination processes will be discussed. Finally, participants will learn the “dos and don’ts” when terminating an employee and how to handle difficult employee reactions. The course will take place on Thursday, Feb. 9 from 9 a.m. until noon. For more information, visit http://bit.ly/nqSW8R.

-“Basic FMLA: Purpose, Provisions and Regulations” is a half-day course in which participants will learn about the details of the Family and Medical Leave Act (FMLA), including its purpose, provisions, coverage and eligibility. During group discussions, group exercises and case studies, attendees will evaluate leave requests to enhance their knowledge of the different situations that may occur and the proper way to handle them. The course will take place on Thursday, Feb. 16 from 1 p.m. until 4 p.m. For more information, visit http://bit.ly/96odRC.

-“EEO: Harassment, Discrimination and Retaliation” is a half-day course in which participants will learn more about the Equal Employment Opportunity Commission (EEOC), the EEO laws the agency enforces, the charge process, and the responsibilities of managers as agents of an organization. Then through an analysis of litigation trends, recent developments in the law and actual case studies participants will develop strategies that can help protect their company. The course will take place on Thursday, Feb. 16 from 9 a.m. until noon. For more information, visit http://bit.ly/ctv8a6.

-“2012 HR Management Conference” is designed for executives; human resources directors, managers and professionals; and others responsible for HR and company culture. The conference runs from Tuesday, Feb. 21 through Wednesday, Feb. 22 at McKimmon Center, NC State University in Raleigh, N.C. For more information, visit http://bit.ly/rI7f4q.

-“PHR/SPHR Certification Study Course.” A PHR (Professional in Human Resources) or SPHR (Senior Professional in Human Resources) certification from the Human Resources Certification Institute (HRCI) will distinguish you from your peers, build your self confidence, and earn you greater respect from your organization. To get certified, you must first pass the exam. Nothing will have you better prepared to pass than CAI’s Certification Study Course, a 10-session class that begins Monday, Feb. 27 and ends Monday, April 30, running from 1 p.m. until 4 p.m. each session. Note: This course is also available as a Web-based course. For more information, visit http://bit.ly/a8r0NJ.

-“PHR/SPHR Web-Based Certification Study Course.” This high-quality study course for the PHR or SPHR exam is meant for those who cannot miss the time at the office. Now, from the comfort of your own home, you can participate in one of the most comprehensive PHR/SPHR certification preparatory programs to be found. Note: This course is a Web-based course. For more information, visit http://bit.ly/cjkFuv.

-“Critical Considerations When Performing Background Checks” is a half-day course in which participants will learn about the many laws that apply to background checking like the Federal Fair Credit Reporting Act (FCRA), the Federal Fair and Accurate Transaction Act (FACTA), and the N.C. Identity Theft Protection Act, just to name a few. Attendees will also discuss what to consider when making hiring decisions and practical applications of the Equal Employment Opportunity (EEO) law, while discovering tools and techniques to ensure they are consistently evaluating applicants. The course will take place on Tuesday, Feb. 28 from 9 a.m. until noon. For more information, visit http://bit.ly/9vmiQR.

-“Newly Appointed Supervisor Certification Program” is a two-day program that will help first time supervisors and managers establish a strong foundation for success. It starts with a self assessment to identify strengths and important areas for growth to ensure a smooth and effective transition. The focus will then turn to basic supervisory skill building, and strategies for building trust, communicating effectively, motivating and recognizing employees, delegating, and managing conflict. Each attendee will also develop action plans to transfer lessons and skills learned directly back to their job. The course will take place on Wednesday, Feb. 29 and Thursday, March 1 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/9TWV1s.

-“Protecting Your Organization From Wage and Hour Violations” is a half-day course with a heavy focus on the federal Fair Labor Standards Act (FLSA) and North Carolina labor laws. Participants will discuss all of the pertinent topics, including: exempt/nonexempt; minimum wage; overtime; compensatory time; bonuses; record keeping; and child labor laws. The course will take place on Wednesday, Feb. 29 from 1 p.m. until 4 p.m. For more information, visit http://bit.ly/cnZGzk.

-“Workplace Laws for Managers and Supervisors” is a half-day course designed to help participants develop a greater awareness of their responsibilities relative to the numerous and often confusing laws that govern the workplace, including discrimination, harassment or wrongful discharge issues. The course will take place on Wednesday, Feb. 29 from 9 a.m. until noon. For more information, visit http://bit.ly/cny9bE.

QUOTES:
“We are excited to announce the schedule for the upcoming February seminars in Greensboro,” said Clarke. “Each program and course is unique to the needs of today’s professionals, and will provide an in-depth look at a specific topic, trend, regulation, or rule while offering beneficial advice for organization and individual success.”

NEW MEDIA CONTENT:
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DETAILS:
- All events are open to both CAI members and nonmembers, unless otherwise noted.

About CAI
CAI is a trusted resource for HR, compliance and people development. With locations in Raleigh and Greensboro, CAI is a membership-driven organization that helps North Carolina employers maximize employee engagement and minimize employer liability through human resources and management advice, training, news, survey data, public policy advocacy and consulting services. For more information, please call (919) 878-9222 or visit http://www.capital.org.

Anjelica Cummings
MMI Public Relations
(919) 233-6600
anjelica@mmipublicrelations.com
http://www.twitter.com/MMIPR
http://www.mmipublicrelations.com