Willington, TX -- (SBWIRE) -- 04/22/2011 -- KTree OTRS and IT Service Management (ITSM) consulting services are best in class, and provide the full spectrum of OTRS and ITSM module. Our aim is to be the best in OTRS consulting, OTRS customization, development and Support.
KTree is an open source development company. With proven capabilities and unparalleled experience across all business functions, KTree provides benchmark Helpdesk solutions. KTree teams up with clients to help them become high-performance businesses.
KTree provides systematic maintenance and support. If there are any change requests, we do the implementation for the new features and restructure them. We ensure that the solution provided to the client has minimal customization, as we use proven technologies.
OTRS helps in assigning tickets to each of the incoming queries, when automating support process for any business can’t ensure an efficient and effective customer service, when there are a huge number of phone calls and emails to be answered. OTRS, also known as trouble ticket system, is an open source software system that deals with a wide range of business operations such as helpdesk management, customer support, and related IT. It helps these departments to respond immediately.
KTree an open source organization which says it is dedicated to independent quality journalism has been launched with a headquarters in US. KTree is a leader in providing and implementing OTRS help desk support. OTRS is a good Open Source software for implementing Help Desk and Service Desk systems. It provides OTRS Integration with other critical systems, OTRS and Nagios Integration, OTRS and ZenOSS Integration etc for greater synergy, efficiency, and effectiveness. Ktree.com delivers the highest quality Helpdesk with integrated IT Service Management solutions. KTree .com offer to all OTRS latest and newest versions.
We specialize in providing complete solution to the helpdesk systems. We have the required expertise in creating online helpdesks with OTRS. We provide the best-of-breed incidence and problem management solutions.
Companies operating in this competitive business milieu are ceaselessly caught in the whirlpool of ever-changing market demands and customer needs. To stay in the race, they have to make their system more responsive to the customer needs by investing in time and cost-effective applications which resolve their functional gaps and enhance the performance of their business processes.
A good part of help desk ticket software is that it can alter emails into help desk tickets. These tickets can be used to list demands and customer needs. To stay in the race, they have to make their system more responsive to the customer needs by investing in time and cost-effective applications which resolve their functional gaps and enhance the performance of their business processes. For a successful existence, a business needs custom-built applications apart from packaged software.
The Client selected KTree because of its rich experience in OTRS Help desk Customization and ability to provide the right mix of expertise and leadership in Development and Support of OTRS.
KTree provided the company with an economical, flexible and effective OTRS ITSM application to maintain and support its Service desk Functionality.
About KTree
KTree’s OTRS Help Desk solution is designed to optimize and innovate core processes for small, Medium Companies and Enterprises.
With KTree OTRS Support, you can rely on our OTRS technical support experts to deliver high quality, dependable service to help you meet your OTRS Help desk needs. By automating support process, any business can ensure an efficient and effective customer service.
KTree develops open source applications and also provides consulting on various open source projects. Our Aim is to be the best in Open Source consulting. We do the following but this is not limited as we do everything as long its open source.
For more information on OTRS Development
Contact :
US OFFICE
Phone: +1 978-223-2212
EMail: info-us@KTree.com
INDIA OFFICE
Telephone: + 91 (40) 23350412 / 23350413
EMail: info@KTree.com
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WebSite:
http://ktree.com/otrs-services.html