Albany, NY -- (ReleaseWire) -- 01/22/2014 -- Drug stores continue to live in danger of losing core market sales to mass merchandisers and supermarkets both OTC products and pharmacy services. Maximizing their position as a local retailer, creating laser focus on customer service, and continuing to develop a closely integrated online/offline service offering should be high priorities and provide a strong defense.
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Table of Content
Scope and Themes
What you need to know
Consumer survey data
Abbreviations and terms
Figure 1: Fan chart forecast of total US drug store sales, 2008-18
Aging population will benefit the drug store market
Figure 2: Population aged 55 or older, by age group, 2008-18
Obesity epidemic likely to impact drug stores
Figure 3: American adults by weight category as determined by body mass index (BMI), 2008-Oct. 28, 2013
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Expansion of retail clinics
In-store shopping far more common than online for drug store needs
Figure 4: Retailers shopped for drug store needs, October 2013
OTC and prescription medication most likely drug store purchases
Figure 5: Items purchased at drug stores, October 2013
Many are loyal to drug stores, retailers need to retain them
Figure 6: Drug store shopping behavior, October 2013
One quarter of consumers have visited a retail health clinic
Figure 7: Retail health clinics visited, October 2013
What we think
Issues and Insights
How are traditional drug stores evolving in a competitive market?
Is online shopping a threat to brick-and-mortar drug stores?
Are retail health clinics a viable alternative to traditional care?
How can drug stores encourage shoppers to spend more?
Inspire Trend: FSTR HYPR
Inspire Trend: Prepare for the Worst
Mintel Futures: Old Gold
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