VoiceNation has recently announced the formation of a new Medical Answering Services Division to cater to doctors, dentists, chiropractors, and all other health-related offices who are seeking a professional telephone answering service
Buford, GA -- (ReleaseWire) -- 05/19/2017 --VoiceNation, the premier industry leader in live answering and virtual receptionist services trusted by more than 50,000 businesses worldwide, has recently announced the formation of a new Medical Answering Services Division to cater to doctors, dentists, chiropractors, and all other health-related offices who are seeking a professional telephone answering service.
VoiceNation has created a dedicated division to provide live answering receptionist services to their rapidly expanding medical-related client base. Eric Schurke, Director of Operations, will oversee the special division.
VoiceNation's HIPAA compliant medical answering service provides high-level professional telephone answering around the clock, which helps doctor's offices improve efficiency in their day-to-day operations while also increasing the level of customer service and attentiveness to their patients. VoiceNation provides exceptional live answering services that deliver the professionalism and trust that is needed and expected of firms in any practice area.
"Our medical answering department acts as an actual extension of the doctor's office. Our call experts are thoroughly trained in operations that apply specifically to medical offices, such as HIPAA, appointment setting, and customer service," explained Jay Reeder, CEO of VoiceNation. "We create a custom plan that not only meets the needs of the doctors, but also their client's high expectations of service."
HIPAA Compliant Medical Answering Service
The Health Insurance Portability and Accountability Act has revolutionized the way health information is handled by not only the healthcare industry, but its associated service providers as well. That being said, medical offices have to make sure every service they use is fully compliant with HIPAA and HITECH regulations. Every VoiceNation operator must complete numerous hours of training and become HIPAA certified before they even begin answering phone calls. While there'