Guangzhou, Guang Dong -- (ReleaseWire) -- 04/08/2013 --FlipPageMaker.com held a meeting March 26 and has revealed the reviews and user feedback its flipping book software products, FlipBook Creator and FlipBook Creator Professional, have been receiving. The majority of customer contacts have been through email, giving the company a clear sense of what its customer base is saying and providing for the basis of many of the topics discussed in the monthly meeting.
User feedback can be classified into several identifiable categories. One is pre-sales consulting. Many potential customers email questions about the software and its features. Common questions also include the charges, licensing, upgrades, and extended functions, items which provide a benefit to users who plan to get the most out of the software and its ability to create digital flipbooks for any kind of business.
The feedback received and discussed at the March 26 monthly meeting also includes questions on purchasing the software. Customers often ask about the cost and discounts, in addition to the purchasing process. About 50% of the volume is after-sale consulting, in which customers ask for help on the software’s various functions such as how to use the search feature, alter page color, switch the language settings, and more. Popular features also include the project save and link creation functions; customers have often asked about these as well.
Using the information presented at the meeting, FlipPageMaker.com is continuing its mission to improve the software and its features. Feedback from customers is one of the main channels through which the company identifies what to change and how it can be made better. Through frequent updates, functions are added and improved upon, making the flipping book making software more versatile and flexible with each successive upgrade.
The company also constantly seeks ways to improve customer service. As the consumer is the main driver of the pdf to flippingbook software’s development, it is important to keep up with customer service needs and make each reply faster and more efficient. The company works to address all concerns and answer any question. A goal is to address every customer’s issue so that they can fully utilize the flip book maker and every feature for making digital publishing easy.
With the information shared at the March meeting, the company continues to work to improve its main software programs. These include FlipBook Creator and FlipBook Creator Professional, a more feature packed version allowing users to add multimedia such as video and flash effects to their flipbooks. Details on FlipBook Creator are available at http://flippagemaker.com/flippingbook-maker/index.html, while visitors can learn more about FlipBook Creator Professional by visiting http://flippagemaker.com/flippingbook-maker-pro/index.html.
FlipPageMaker.com is a software company in China that specializes in creating digital publishing tools. Designed for businesses and consumers, these support a simple way to convert PDF files into flipping page e-books. Other business software and PC utilities are also available. The company works closely with its customer support team to apply the suggestions of users and address their concerns in improving the software.