Unified Communication as a Service (UCaaS) Market Future Aspect Study
Unified communication as a service (UCaaS) can be understood as a delivery model on the cloud that offers a wide variety of communication services, including collaboration applications, through a third party. It characterizes an integrated and unified cloud platform through which enterprises gain access to all services they may need. Features that make it stand apart from traditional communication platform is elegance, simplicity, and scope. The drive for UCaaS primarily stemmed from the need to bring scalability and flexibility to...
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